Job Title: Clerical Officer
Service: Community Centres - Halton Borough Council
Salary: £13.45 per hour
Contract: Fixed-term, 6 months

Halton Borough Council is looking to appoint a Clerical Officer to provide clerical and reception support within our Community Centres. This is a customer-facing role that plays a key part in supporting frontline services and ensuring the smooth day-to-day running of the service.

Main Purpose of the Role

To provide efficient clerical and reception support to the Community Centres and customers, ensuring a high standard of customer care at all times.

Key Duties and Responsibilities

Maintain manual and computerised filing systems to ensure information is accurate, up to date and easily retrievable

Respond to telephone enquiries and take messages for officers as appropriate

Order, receive and issue stationery, equipment and services, maintaining accurate records

Ensure parcel deliveries are receipted by the appropriate department

Undertake typing, word processing and data entry as required, including for frontline services

Assist with the arrangement and servicing of meetings

Receive cash and issue receipts for activities provided

Provide general clerical support including photocopying, room bookings and post distribution

Provide general information and advice about council services to customers, either face to face or by telephone

Greet visitors in a polite and courteous manner, ensuring they sign the visitors' book and are directed appropriately

Carry out any other duties commensurate with the grade of the post

What We're Looking For

Good communication and customer service skills

Strong organisational and administrative abilities

Confidence using basic IT systems and office equipment

A friendly, professional approach when dealing with the public and colleagues

This is an excellent opportunity to gain experience within a local authority and contribute to the delivery of valued community services.

Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates