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Date Added: Wed 04/05/2022

Head Of Customer Services

King's Lynn, UK
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Job Type: Permanent, FullTime

Salary: £60000 - £65000/annum superb benefits package

A superb opportuntiy to join one of the regions leading success stories as they continue their expansion in seeking to recruit a new senior management role within their Customer Services team. 

We are looking for experience leadership skills, in a quality driven enviroment, and ideally with a background in a business going through rapid growth.

Core skills

Clear knowledge of the importance of receiving good customer service
Experience is leading and nurturing and successful working environment
Ability to be analytical, being able to oversee where areas aren't performing well and adapt the situation to turn things around.
Demonstrate a strong knowledge of HR principles within legislation and government guidelines
An effective communicator with an eye for detailEssentials

Managed cross divisional departments -  including customer services, sales administration, financial services, and credit control
Minimum 3 years' experience in a customer service management role
Experience of designing and managing KPI's
Experience in ERP systems (for example SAP would be beneficial)The company are offering a clear career path, a superb salary and benefits package and some elements flexi working. 
This is a higly enegaged business

You will need to be happy to get to HQ near Kings Lynn
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