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Date Added: Tue 20/10/2020

IT Support

Bristol, UK
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Job Type: Permanent

Salary: £20000 - £25000 / annually

Our client, based in the Bristol area who are a key player in a multi-billion £ global industry are looking to recruit an IT Support Technician.

You will be required to provide technical support for IT systems across the UK

  • To record, diagnose and resolve/escalate IT faults and incidents, utilising the help desk system.
  • To set up, install and maintain all PC/Server/Network hardware and software.
  • To ensure that all operational systems are functioning effectively, properly utilising and updating procedures.
  • To provide support for telephone systems to ensure effective communications and call centres.
  • To provide out of hours support to critical business activities on a rota basis.

To be considered, you should have the following:

  • Experience of supporting and developing PC LAN based networks together with experience of Windows (Server and Workstation), and Active Directory
  • Hands-on break fix skills with IT hardware and cabling
  • Excellent customer service, written and verbal communication skills
  • Proactive problem solving skills
  • Good organisational skills
  • Strong attention to detail 

Any ITIL process exposure would be beneficial

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