IT Systems Analyst

Location - Northfleet

Salary-£32,000 to £35,000 per annum

Hours - Monday to Friday, 08:00 to 17:00

Permanent

Do you have previous experience as an IT Systems Analyst?

Do you have experience with applications such as SI that are specific to the manufacturing sector?

If so our client, a specialist manufacturer and distributor of prepared fruit packs, is looking for an experienced IT Systems Analyst who has experience within the manufacturing sector and is looking to take a step up.

Responsibilities

• Administer, support and maintain key business applications working with the relevant users and vendors
• Evaluate business and/or system requirements to determine/recommend improvements or solutions working with the relevant business areas and technical teams
• Design and document 'as-is’ and 'to-be’ processes
• Take responsibility for and deliver agreed projects
• Manage, prioritise and resolve incoming issues
• Provide training and offer appropriate guidance and coaching generally to support users in the effective use of systems
• Investigating, understanding, and capturing requirements: You'll work with the others in your feature team to work on requirements, to present them in a way that can be understood, and to support their build and implementation
• Support the Head of Projects. Help drive continuous improvement
• Problem diagnosis/fault finding and resolution
• Configuration changes to core systems
• Setting up new products through existing tools
• Configuration and utilisation of 3rd party systems
• Gather requirements to ensure systems are properly utilised or engage with new/existing vendors to meet these requirements
• Create impact studies and change requests to manage change safely and responsibly
• Support business users on the creation of new reports/changes to existing reports
• Support business users to gather requirements for system changes
• Other duties as deemed reasonable

Skills and Experience

• Information technology/systems degree or equivalent experience preferred
• Background within food manufacturing, manufacturing or FMCG and specific applications such as SI
• Experience with HR systems
• Experience with digital capture solutions
• Workshop participation and facilitation with a wide range of people
• Advanced Microsoft 365 knowledge
• Knowledge of PowerBI, Crystal Reports, SSRS or other reporting tools
• Excellent systems analysis/business analysis experience
• Experience of configuring and supporting systems
• Experience with managing 3rd party suppliers
• Project management

Benefits

• Hybrid working
• Internal Learning and Development programme including Management essential skills
• Medicash
• Wagestream
• Annual bonus (non-contractual)
• Free, on-site parking with electric charge points
• Staff events
• Staff restaurant serving heavily subsidised hot and cold food
• Fruit pots on Wednesdays