Role Overview

We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties in the Barnsley area. The role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.

The successful candidate will be organised, approachable, and able to handle a varied workload while maintaining compliance with relevant housing regulations and company procedures.

Key Responsibilities

* Manage a portfolio of residential properties within the Barnsley area

* Act as the main point of contact for tenants, dealing with enquiries and tenancy matters

* Conduct property inspections to ensure homes are maintained to the required standard

* Manage tenancy agreements, renewals, and terminations

* Respond to and resolve tenant issues promptly and professionally

* Work closely with contractors to arrange maintenance and repairs

* Ensure compliance with housing legislation and health & safety requirements

* Monitor rent accounts and support with arrears management where required

* Maintain accurate records and produce reports as needed

* Build positive relationships with tenants and stakeholders

* Support the wider team in delivering an efficient housing management service

Requirements

* Experience working within housing, property management, or a similar role

* Knowledge of social housing and/or private sector tenancies

* Strong organisational and time management skills

* Excellent communication and interpersonal skills

* Ability to manage a varied workload and prioritise effectively

* Problem-solving mindset with the ability to think on your feet

* Professional and customer-focused approach

* Full UK driving licence and access to own vehicle (petrol allowance provided)