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DATE ADDED: Tue 17/03/2020

3Rd Line Support

Newcastle, UK


JOB TYPE: Permanent, Full Time

SALARY: £30,000 - £35,000

3rd Line Support Engineer

Location: Newcastle upon Tyne

Salary: £30,000 - £35,000

Benefits: Training/ progression/ sociable

An award winning IT provider are looking for a 3rd line support engineer to get involved with their imminent support! They combine their specialist expertise, market knowledge and the latest technologies to produce high quality outcomes for their clients. This company provide services such as infrastructure design, hardware supply, IT security, Cloud solutions, office 365, Hosted Telephony and on-site/ remote IT support. You will be involved with the provision of quality 3rd line technical support to internal/ external users!

Personal skills:

  • Good understanding of general Windows server, storage and networking technologies
  • Good communication skills
  • Good documentation skills
  • Customer focused
  • Able to work well as part of a team and individually
  • Maintain awareness of new and emerging technologies
  • To display a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision-making process
  • Being highly motivated, setting and achieving challenging goals
  • Having the ability to look for ways to improve and promote quality.

    Essential criteria

    • Office 365
    • Windows Server administration
    • Group Policy
    • Active Directory
    • Firewall configuration
    • Network switch management

      Desirable criteria

      • Microsoft Azure/ AWS/ GCP experience
      • Business Continuity/ Disaster Recovery
      • VMware/ Hyper-V experience
      • Microsoft Certification
      • ITIL Certification

        If this role is of interest, please send your CV today!

        Role: 3rd Line Support
        Job Type: Permanent, Full Time
        Location: Newcastle,

        Apply for this job now.