Customer Service Advisor

Location: Newmarket, Suffolk

Hours: 9.00am - 4.00pm Monday - Friday

Hourly Rate: £12.21 per hour

Benefits: Holiday Pay & Pension

Duration: Temporary

An opportunity for candidates looking for seasonal work to join our client as a customer service advisor from the 28th May until the 25th July inclusive. No experience necessary so suitable for graduates, students and college leavers or those from a hospitality background with excellent customer service skills.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.

Job Duties:

* Answer customer questions by phone, email, and live chat.

* Help customers use the online platform and solve any problems they have.

* Deal with issues about distribution, deliveries, and payments.

* Keep customer records up to date in the CRM system.

* Work with other teams, like tech support and account managers, to fix more complicated problems.

* Spot common questions and suggest ways to improve FAQs and help guides.

* Manage and reply to customer support tickets quickly.

* Help with general admin tasks when needed.

What we are looking for:

* Strong IT skills

* Be a conscientious team player with good all-round communication skills

* Good telephone manner

* Be energetic & positive, with a 'can do' attitude towards customers at all time

So, are you ready for your next job? Hit on the apply button today

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy