Income Manager

Macclesfield (SK11 6UJ)

Up to £47,700 per annum

We’re a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties.

A Fantastic opportunity has arisen for an Income Manager to lead and manage the Income Team within the Trust.

We can offer you:

• A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays).
• Attractive Defined Contribution Pension Scheme with Employer’s contributions up to 12%
• Agile Working with the opportunity for Flexible working hours and home working
• A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
• Training and development. Let us know where you want to get to and we’ll help you get there.
• A state-of-the-art modern office with a friendly working environment

In this critical role you will take overall responsibility for ensuring the efficient and timely recovery of rent, service charges, legal fees, and recharges for current and former tenants. You will be expected to maintain a strong culture of performance management within the service that is both customer-focused and encourages early intervention and prevention as the primary approach to resolving tenant’s arrears.

To succeed you’ll have substantial experience of working in a housing or income management role with proven leadership experience of motivating and enthusing others to achieve, sustain and exceed performance. You will have excellent knowledge of housing law, welfare reform and good practice relevant to income collection and debt recovery across various tenures. You will also have experience of working with targets and KPI’s, possess highly developed relationship building skills, with the ability to influence others and manage conflict to resolution.

If you would like to play a part in driving our business forward, we’d love to hear from you.

Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too!

Closing date: Thursday 31st July 2025

Closing date: 31st July

Shortlist date - 1st August

Interview date: TBC