Our client is a small, friendly organisation known for its supportive culture and warm, welcoming environment. They are now looking for a customer focused Administrator to join their close-knit team. This is a fantastic opportunity for a college leaver or someone early in their career looking to break into an office-based role and build strong foundations in administration, coordination or customer care.

This is a varied and people-focused role where no two days are the same. You'll be involved in a range of customer facing tasks while learning valuable skills in scheduling, communication, and coordination. This is a perfect opportunity for someone who enjoys being part of a team, is eager to learn, and has a proactive and upbeat approach.

Key Responsibilities:

* Liaising with clients on the phone in a professional and friendly manner

* Answering and directing incoming calls and emails

* Using Microsoft Office packages (Outlook, Word, Excel) to complete tasks

* Assist with diary management, scheduling, and coordinating appointments

* Updating and maintaining accurate records and internal databases

* Following structured administrative processes to ensure consistency and accuracy

* Supporting customer care and follow-up communications

* Collaborating with team members to ensure smooth business operations

Essential Attributes:

* A self-starter with a sunny, positive demeanour

* Excellent communication skills both written and verbal

* Enjoys speaking with a wide range of people

* Confident and professional on the phone

* Comfortable using Microsoft Office packages

* Process-driven with strong attention to detail

* Friendly, reliable, and a team player with a willingness to learn

Desirable (but not essential):

* Any previous customer service, retail, or office experience

* Experience with scheduling or diary management

Full training provided, attitude and personality are more important than experience