Commercial Admin

28k

Based in Braintree

JOB DESCRIPTION

Due to growth we have an exciting opportunity for a Commercial administrator.

Main Job Tasks and Responsibilities

 You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world.

Main job Tasks and Responsibilities
Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components
Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
Accurately input information into our inhouse database systems (Aerotrack)
Identify and implement processes to improve quality of service and productivity
Handle any customer service issues and complete general administrative duties
Respond to Customer questions.
Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing)
Answering incoming/external phone calls
Researching the cost of items such as parts and labour.
Establishing and maintaining relationships with the Technicians, Buyer, Sales and Admin Team members internally as well as with external aircraft operators and customers.  

Education and Experience

GCSE or equivalent.
Ideally 2 years' experience in an Aerospace Engineering company or industrial industry
knowledge of planning, monitoring and managing workloads to achieve production targets
knowledge of office administrative procedures.
proficient in relevant software applications. 

EMPLOYEE BENEFITS

Competitive Salary.
Annual Profit Share Scheme.
Overtime paid at 1.5 times hourly rate.
31 days holiday including Bank Holidays.
Nationally recognised Training provided and career development opportunities.
Company Uniform Provided and all necessary PPE.
Employee Assistance Programme. 

Please send your CV for immediate interview to