IT Support Officer - Local Council Full-Time (37 hours) | 3-Month Contract

We are recruiting an IT Support Officer to join a forward-thinking IT team on a temporary basis. This is an on-site role based in Essex.

The Role: Provide first-line technical support via the service desk, acting as a key point of contact for IT queries and issues. You will deliver excellent customer service while troubleshooting and resolving technical problems, supporting users across a range of systems and devices. The role also includes hardware commissioning and decommissioning, and contributing to the smooth delivery of Digital, Data and Technology services.

Requirements:

• Experience with Microsoft technologies
• Strong problem-solving and communication skills
• ITIL knowledge (desirable)

*Rates depend on experience and client requirements