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Date Added: Mon 28/06/2021

Front Of House

Skipton, UK
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Job Type: Permanent, FullTime

Salary: £24000 - £26000/annum

Ashberry Recruitment are recruiting on behalf of one of their well-respected clients, for a Front of House.

As Front of House you will be mainly based within our 16 century Historic House. You will be responsible for looking after our guests and ensuring the smooth running of their event, whether it be a transformational retreat, an exclusive House Party or a corporate stay.

The organisation counts on this role to:

* Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional

* Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories

* Handling complaints in a timely and efficient manner.

* Be great with people - this is a non-desk based role - very much hands on and operational. Your ability to make our guests feel special is a key skill for this role.

* Be knowledgeable of modern food and beverage requirements, both products and service

* Be able to confidently host events across all venues

* Ensure our wide demographic of guests are well cared for on every level

* Have a keen eye on venue presentation and tidiness

* Be prepared and able to work nights and weekends as required

* Have a full UK driving licence

* Be keen, smart, open minded and willing to learn

These are the kind of skills you will need for this job:

* Be motivated, creative and have worked in a similar role, within a five star or fine dining environment

* Demonstrate the ability to work in a pressured environment with the most demanding guests.

* Excellent attention to detail

* A high standard of personal presentation

* Confident, professional and welcoming personality

* Ability to use your initiative

* Sensitivity and understanding

* Ability to accept criticism and work well under pressure

* Ambition and a desire to succeed

* Excellent verbal communication skills

* Customer service skills

Salary and Hours

* 40 Hours Per Week, including weekend work

* Salary from £24,000 (Depending on experience)

If you are interested in applying please contact Kate Mallinson or Aaron Hamilton for more information on (phone number removed)
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