Gleeson has been exclusive partnered with a Logistics Business this exciting opportunity for a Area Pallet Manager to join a dynamic and forward-thinking company, This company is renowned for its commitment to excellence and innovation within the industry, making it an ideal environment for ambitious professionals seeking to make a significant impact.

Job Title: Regional Member Support Manager

Salary : £55,000 + Car + package

Locations: South West UK

Remote Role - once a Month in office.

Responsibilities:

• Oversee day-to-day operations across clients to ensure operational efficiency and service excellence.
• Deliver training on clients standards and processes, supporting a smooth and consistent onboarding experience for new clients .
• Maintain and manage a robust pipeline of qualified partner prospects to support continuous network expansion.
• Drive service quality through operational improvements and the implementation of best practices.
• Conduct regular partner performance reviews, providing feedback, guidance, and support to help achieve KPIs.
• Submit structured weekly reports to the Head of Operations, maintaining open communication to safeguard and advance clients strategic goals.
• Define and communicate clear performance targets aligned with clients Agreements and overall business objectives.
• Develop and manage budgets effectively to support operational goals and financial targets.
• Identify and onboard new partners through strategic outreach, including lead generation and cold calling.
• Foster strong, collaborative relationships with depot principals and operational teams across the network.

Ideal Profile:

• Experience within the Pallet Distribution Network
• Operations experience within a Logistics or transport business
• Commercially Minded with the ability to grow Contracts as well as onboard new ones.
• Experience in budgeting, forecasting, and cost control.
• Implementation of new process's as well as refinement .

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