Belmont Recruitment are currently looking for a Business Support Officer to join Kirklees Council's Asset Management Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Responsibilities:

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Triaging incoming calls and correspondence regarding DMC issues in Council properties.

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Raising repair jobs with contractors and coordinating follow-ups.

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Sending out written communications and guidance to residents.

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Conducting satisfaction surveys with tenants following interventions.

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Updating and maintaining property and customer records with accuracy.

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Scheduling surveys and appointments; managing data flow and validation.

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Producing documentation using Microsoft Office (letters, spreadsheets, reports).

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Supporting meetings through note-taking and logistical assistance.

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Liaising with tenants, contractors, and internal stakeholders.

What We're Looking For:

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Excellent organisational and communication skills.

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Ability to work independently and manage your time effectively in a hybrid environment.

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Experience in handling customer enquiries, particularly sensitive housing issues.

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Strong IT proficiency, especially with Microsoft Office and data entry.

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A professional, customer-focused attitude and keen attention to detail.

If this role would be of interest to you, please apply with an up to date CV as soon as possible