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DATE ADDED: Sun 14/07/2019

Night Waiter/Waitress Room Service

London, UK
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COMPANY: ANDAZ LONDON LIVERPOOL STREET

JOB TYPE: Permanent , Full Time

Night Waiter/Waitress Room Service


About us


Welcome to theAndaz, where our name translates from Hindi as "personal style".


Our hotel isnot conventional, this is reflected in our people and woven into the fabric ofour culture of creating memorable experiences, part of the Hyatt Hotelsportfolio.


Uncover anenvironment free of barriers, where ideas are exchanged and encouraged. We area 5 Star Lifestyle Hotel located in the heart of vibrant East London. Featuring267 newly refurbished rooms, 7 exciting bars & restaurants and 15 diverseevent spaces. We embrace people challenging the norm and who aren't afraid ofstanding out, that's what makes us different - your personal style whether thatbe tattoos, piercings or pink hair.




About you


As a Night Waiter/waitress& you& are accountable & toprovide all guests with courteous, professional, efficient and flexible servicewhen taking Room Service orders, making sure that the guest's experience isconsistent with the brand promise and Hyatt International standards Some of the key processes include butare not limited to:

&

·& & & & & & & & Deliveringthe brand promise and provide exceptional, friendly, courteous and professionalguest service at all times.

·& & & & & & & & & Taking Room Service food and beverage orderfrom guests, according to the established standards of performance establishedfor the Room Service.

·& & & & & & & & Handlingall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily.

·& & & & & & & & Workin a supportive and flexible manner with other colleagues and otherdepartments, in a spirit of “We work through Teams”.

·& & & & & & & & Totreat all operating equipment and supplies carefully to minimise damage andreduce wastage.

Ideally you have already gained workexperience in the same or similar role, preferably within a prestigious hotelenvironment. You are computer literate and you are passionate about Food & Beverageand are motivated to change and grow.&

&

If you are a dynamic,sociable and talented individual that is looking to join a fun and vibrantteam, then we would like to meet you.


Being part of Andaz also means,joining the Hyatt family which has over 679 hotels in over 54 differentcountries, also recognised as a& UK Great Place to Work Company!&


What is in it for you?


Continuous learning anddevelopment is paramount to us. As such, we pride ourselves on developing andsupporting all our colleagues. You will have access to various learningopportunities both online and in our dedicated training room.


·& & & & & & & & 12 freenights per year of service across Hyatt Hotels worldwide

·& & & & & & & & Employeeand Friends & Family rates across Hyatt Hotels worldwide

·& & & & & & & & 1Complimentary night stay for 2 in the Andaz (incl. dinner and breakfast) after6 months of employment

·& & & & & & & & Discountsof up to 50% in our 7 restaurants & bars

·& & & & & & & & Uniformprovided and laundered complimentary

·& & & & & & & & Complimentarymeals on duty

·& & & & & & & & Refer afriend bonus £500 per colleague introduced

·& & & & & & & & Bike 2work scheme

·& & & & & & & & Busysocial calendar including annual summer & Christmas celebrations

·& & & & & & & & Workplacepension scheme

·& & & & & & & & Annualseason ticket loan

·& & & & & & & & Teammember & performance rewards system redeemable in the form of complimentarystays, massages and many more


Are you ready for a dynamicenvironment where you can truly shine?


Please besure to be eligible to work and live in the UK before applying.


See descriptionRole: Night Waiter/Waitress Room Service Job Type: Permanent , Full TimeLocation: London, England, EnglandApply for this job now.
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