Sayjo Recruitment Ltd are acting on behalf of a client to recruit a full time Sales Administrator.

Our client is a distributor of ceramic tiles, selling to re-sellers, trade and the general public. They are looking for someone to join their small, friendly internal sales team. Due to the fast paced, busy nature of the business, candidates must have previous sales order processing experience.

Job Role:

* Answering the phones and dealing with customer enquiries.

* Processing sales orders taken via email, phone or via the company website.

* Liaising with different departments, warehouse, showroom, trade counter and accounts.

* Compiling quotes for customer when required.

* Dealing professionally with any complaints and quickly finding resolution.

* Being proactive when speaking to customers to promote additional products they may need.

* Liaising with suppliers re delivery dates and keeping customer updated with progress.

Requirements:

* Previous experience of working in a sales office with a strong focus on customer service

* Good computer skills, Microsoft Office and Sales Order Processing Software such as Navision or Dynamics experience would be an advantage, but not essential.

* Excellent customer service skills.

* Complaint handling skills

* Willingness to make outbound sales calls

* Good attention to detail

* Good experience with processing orders and quotes

This is a great opportunity to work in a lovely office environment, with a friendly team.

Working hours are Monday to Thursday 8.30am - 5.15pm and Friday 8.30am - 4.30pm, with one hour each day for lunch.

If you have the skills, experience and enthusiasm we are looking for, please apply with a copy of your CV