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DATE ADDED: Tue 11/02/2020

Business Analyst

Oxford, UK
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COMPANY: ASTUTE TECHNICAL

JOB TYPE: Permanent, FullTime

**Business Analyst**
**Oxford**
**Rate - £35/Hour**
**Contract - 3 Months**

**Introduction**
As a Business Analyst you will be required to perform business process analysis across a wide variety of public services. Requiring the ability to liaise with and understand many different professions, to analyse, develop and map processes and support their implementation. Your day to day responsibility as a Business Analyst will be working across a large change programme, supporting the integration of teams and services.

**Key responsibilities will include:**

- To analyse, map and implement end-to-end business processes
- To perform activity and volumetric analysis to feed into compelling business cases for change
- To co-ordinate customer journey mapping across diverse and complex county council processes, in order to improve the customer experience and make best use of resources
- To assess the viability of organisational design based on operational fit and financial constraints
- To articulate and document a compelling business case for organisational change, complete with financial and non-financial benefits
- Fully support project and programme management activities such as planning, monitoring and control and stakeholder and communications management


**Essential Skills**
· Degree or equivalent appropriate professional qualification / experience
· Business Process Improvement experience using industry standard techniques
· Business analysis of end-to-end customer journeys through separate front and back office environments
· Experience and evidence of identifying and delivering significant process efficiencies
· Analysis and documentation of processes and training materials to support service improvements
· Has successfully delivered change initiatives that affected a range of stakeholders
· LEAN/Six Sigma Black Belt qualification
· Knowledge of / experience of applying relevant ISO standards
· PRINCE2 Practitioner qualification
· Experience of process improvements and resulting efficiencies in a local government setting
· Have a working knowledge of the issues faced by customer facing County Council staff

To apply please contact Kyle Ward on ![](chrome-extension://jfeiiafdlajdfijkagdncomkjjpadogg/img/logo.svg) ##### ######or alternatively, send a copy of you CV to #####@######.###

Astute Technical Recruitment Limited are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK and Europe. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.




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