Job Opportunity: Human Resources OfficerLocation: Stockport Town Centre (Head Office, with national travel required) Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am-5pm) Salary: £26,481 - £30,000 per annum Reports to: Head of People & Performance / Service Director with HR responsibility

About UsCreative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations.

The RoleAs HR Officer, you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will:

Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs

Monitor and report on staff sickness, progressing long-term cases to medical capability hearings

Support managers with investigations, disciplinaries, grievances, capability, and performance management

Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes

Welcome and induct new employees, ensuring they receive key documentation and understand benefits

Act as mediator in resolving grievances and employee conflicts

Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice

Organise and deliver HR training sessions

Promote equality, diversity, and inclusion across the organisation

What We're Looking ForWe're seeking a motivated HR professional with:

Experience working in a HR environment (essential)

Strong knowledge of employment law, good practice, and equality legislation

Excellent communication, listening, and negotiation skills

Ability to prioritise, problem-solve, and work under pressure

High standard of written English and report-writing skills

Customer-focused approach with discretion and confidentiality

Flexibility to travel nationally and occasionally work evenings/weekends

Desirable:

Degree-level qualification or CIPD accreditation

Experience in recruitment, TUPE, and staff training/facilitation

Strong IT skills, including MS Office and database management

BenefitsWe value our people and offer a comprehensive package, including:

25 days holiday 8 statutory days

Pension scheme & life assurance

Sick pay and probation bonus

Enhanced maternity, paternity, compassionate & carer's leave

Employee Assistance Service, medical & dental benefits

Discounted rail tickets, staff discounts, refer-a-friend scheme

Company mobile phone, laptop, and travel allowance

Staff awards recognising excellence

Why Join Us?This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. You'll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide.

 Apply today and help us build a workplace where people thrive