Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world's most iconic brands and join Porsche Centre Reading.

Role:
As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.

Responsibilities:

Assist customers (retail and internal) in identifying the correct automotive parts and accessories
Provide parts support to the service department and technicians in a timely manner
Accurately process orders, returns, and exchanges using the dealership or parts inventory system
Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions
Proactively communicate with suppliers and customers about order status, delivery times, or delays
Conduct regular inventory checks and support stocktaking processes
Build strong relationships with customers by delivering excellent service and technical advice
Receive, unpack, and store incoming parts, ensuring accurate stock control
Keep the parts area organized, clean, and compliant with safety regulations
Minimum Qualifications:

Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment
Strong knowledge of automotive parts, systems, and vehicle makes/models.
Good computer skills (MS Office) and familiarity with inventory management or dealer systems
Excellent communication and customer service skills
Strong attention to detail and ability to multitask in a fast-paced environment.
Excellent knowledge and understanding of the motor industry
Preferred Qualifications:

Familiarity with electronic parts catalogues and ordering systems
Full Driving Licence
PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

This is a full-time role, Monday - Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis
Basic Salary of up to £31,000 per annum, depending on experience
15% bonus paid monthly
33 days holiday per year, with extra day for long service
Option of a VW Group Vehicle at preferential leasing rates 
Life Assurance
DC Pension Scheme
Dedicated mental health champions
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Onsite heavily subsidised barista coffee bar and staff restaurant 
Free on-site parking 
Centre:
Porsche Centre Reading, the very first 'Destination Porsche' Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. 

Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Applying:
Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered