HGV Workshop Manager needed

Northampton

Our client, a privately owned garage specialising in the servicing and repair of Commercial Vehicles, is seeking for a HGV Workshop Manager to join their team.

The ideal candidates will be supervising team members to ensure that their designated duties are performed correctly and in a timely fashion. Managing regular and well-established clientele. Workshop Controllers and Fleet Engineers who would like to step up are welcome to apply.

Role: HGV Workshop Manager

Hours: Mon to Fri 8:30 am to 5pm (30 mins lunch)

Location: Northampton

Key Responsibilities

* Developing and implementing standards and procedures for workshop

* Setting and maintaining service levels

* Maintaining customer relationships and improving response and delivery times

* Updating service methods to improve overall efficiency

* Resolving any service problems and customer complaints

* Collaborate with the team to meet deadlines and provide outstanding customer service.

Requirements:

* Minimum of 2 years supervisory experience in a workshop environment

* Be flexible and have the ability to work unsupervised with a high level of self-motivation.

* NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered.

Benefit:

* Company pension

* Employee discount

* Free parking

* On-site parking

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