Do you have customer-facing experience in retail, hospitality or any luxury environment? Are you an excellent communicator who is passionate about delivering first class service?

If so, we have just registered an exciting opportunity with one of our amazing clients!

This is a 40 hour a week, worked on a shift pattern that will include evening and weekend work, allocated on a monthly rota.

The temporary assignment starts as soon as possible and will be ongoing until the end of the year.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Reception and Customer Assistant Responsibilities

Working within a team of 5 you will be playing a pivotal role in delivering outstanding guest experiences, including:

Acting as the first point of contact for guest enquiries, feedback and issues
Ensuring prompt resolution of an issues and exceeding guest expectations
Processing and confirming bookings and services with a range of internal and external contacts
Liaising with internal departments and managing all Whatsapp, MS Teams and email communications with them
Proactively identifying opportunities to enhance the guest experience
Upholding the highest standards of professionalism, courtesy and hospitality in all guest interactions
Day to day administrative tasks
Temporary Reception and Customer Assistant Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

Holiday pay
Valuable experience in a highly regarded organisation
The Company

Striving to give a memorable experience for their clients, this organisation is a fabulous local employer.

Temporary Reception and Customer Assistant Requirements

Previous experience in luxury setting, with the desire and ability to deliver to world class standards
Proven office administration skills
Exceptional verbal and written communication skills
Strong problem-solving abilities
Proactive approach
Ability to multi-task and prioritise tasks in a fast paced environment
Good team player
Computer literate, particularly with MS Office Suite
Flexibility to work shifts, including weekends and Bank Holidays
An additional language would be beneficial but is not essential
Apply today, either online or directly to:

Hannah Bush | Allen Associates |

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter