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DATE ADDED: Thu 11/10/2018

Customer Service Representatives

Doral, USA
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COMPANY: INKTEL CONTACT CENTER SOLUTIONS

Job Description

Job Description

Responsibilities:

  • Strong communication skills
  • Aptitude for learning, understanding and conveying services to customers
  • Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of correct grammar
  • Ability to think on your feet and a quick learner
  • Ability to maintain positive attitude and enthusiasm each and every day
  • Proven record of attendance and team player
  • Call center experience a plus
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Answer telephone calls from potential customers who have been solicited through advertisements.

Telephone Representative Requirements:

  • Must have excellent hearing in order to respond to callers' requests.
  • Must have the ability to deal with/make large number of calls.
  • Must be able to sit for long periods of time.
  • Must have good eye sight for reading computer screens.
  • Position requires the ability to interface with people in a positive manner.
  • Must be able to communicate effectively with customers, management, and co-workers.

Salary & Benefits:

The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.

Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Company Description
Inktel Contact Center Solutions is a leading business process outsourcer specializing in contact center services. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/ state/local government agencies, not-for-profit agencies and other leading organizations. The rapidly growing organization has received multiple awards and recognition including a 101 Best & Brightest Company to Work For in the nation (National Association of Business Resources), the Best Place to Work in South Florida for three years in a row (South Florida Business Journal) and one of Florida Trends Best Company to Work For in the state of Florida! Inktel has operations nationally, including offices in Miami, Chicago, Dallas, New York City and Ft. Lauderdale, among other cities.

For the past two decades Inktel positioned itself in very strategic niche industries which has enabled us to becomes thought leaders in the consumer packaged goods, restaurant, and e-commerce world. As a team, we provide our customers with contact center, marketing, and consumer affairs solutions.

However, developing a strategic plan is one thing. Motivating and driving people who are passionate about what they do is another. Our Passion for People (TM) philosophy embodies a corporate culture and ensures everyone who representing our customers' brands are engaged, enabled, and energized every day, every hour, and every minute.

Our culture is our pride and joy and what drives us. We reward high-achievers, provide resources and training to help our colleagues with their personal developments, give back to our communities, and strive to be innovative - all while having a little fun too!

Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Role: Customer Service Representatives
Job Type:
Location: Doral,

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