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Date Added: TODAY

Major Incident Manager

Sheffield, S5 9, UK
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Company: VALLUM

Job Type: Contract

  • Manage global P1/P2 incidents across complex enterprise systems.
  • Coordinate technical teams to diagnose defects and validate fixes prior to deployment.
  • Ensure incidents were correctly logged and tracked through JIRA and ServiceNow.
  • Provide executive-level incident and quality reporting during crisis management events.
  • Work closely with QA and Test teams to support validation of defect fixes prior to release.
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