An established facilities maintenance provider is seeking a proactive Operations Supervisor to oversee the delivery of multiple maintenance contracts across a varied client portfolios. This role is central to managing daily operations, supervising a large team of engineers and operatives, ensuring contractual compliance, and driving consistent service quality across all sites.

The successful candidate will ideally possess a strong background in facilities or maintenance services, with proven leadership experience, solid contract administration skills, and a commercial mindset focused on efficiency and profitability.

Key Responsibilities

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Oversee day-to-day operations across a diverse contract portfolio

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Manage and support a team of engineers, operatives, and subcontractors

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Ensure timely delivery of PPM, reactive, and remedial works

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Monitor performance, resolve operational issues, and maintain client satisfaction

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Support invoicing, cost control, and service optimisation

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Ensure compliance with health and safety and company standards

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Collaborate with senior management on performance and profitability

Skills & Experience

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Experience in facilities, maintenance, or engineering operations

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Strong leadership and team management skills

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Knowledge of maintenance workflows and CAFM systems

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Commercially aware with invoicing and budgeting experience

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Organised, proactive, and client-focused

Desirable

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Technical background (e.g., NVQ Level 3, HNC/HND)

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IOSH or equivalent H&S qualification

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Experience with retail, healthcare, or multi-site clients