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Concierge Security Support Officer

Hastings, UK
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Job Type: Permanent

Salary: £8.72 / hourly

An excellent opportunity has arisen for a Concierge Security Support Officer to join Kingdom Services Group Ltd, working across various supported living sites in Hastings & Brighton, TN37, TN34 & TN39 areas.

Shifts: Various Nights and weekends as and when required, Shifts as per site requirements.

Including

Merrick House  TN37 6RX - Mon - Sun 21.30 - 07.30

Priory Avenue  TN34 1UH - Mon - Sun 21.30 - 08.30

London Road TN39 4AB - Mon - Sun 21.00 - 07.30.

Pay: £8.72 per hour

An enhanced DBS will be required to be undertaken.

Person specification:
- A valid SIA licence; or applied for / Own transport required 
- A full five year checkable employment history;
- Excellent customer service skills;
- Previous experience in a similar role is desirable.
- Excellent communication skills are required both written and verbal.
- Have a good level of judgement professionalism.
- IT skills
- Physically & medically fit
- Be of smart appearance
- Enthusiastic and willing to develop new skills
- 2 - 5 years' experience would be advantageous
- Must have the ability to deal with the emergency services

The Role: Deliver a high quality concierge and security service to our clients 

Responsibilities:
- Act as an initial point of contact
- Ensuring overall safety and security of the premises out of hours
- Responds to all faults within the premises as discovered.
- Monitor access to the premises and visitors
- Meeting the requirements of health and safety policies and practices
- Reporting incidents and anti-social behaviour
- Effective recording of information
- Implementing policies and procedures to ensure effective service delivery
- Advises management promptly of any signs of problems or concerns about a client
- Reporting repairs to maintenance contractors by using appropriate systems
- Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination

Knowledge and Experience
- An understanding of Health & Safety at work & the likely issues to occur in a residential building.
- A mature & non-judgmental attitude to working with a client group that may present challenging behaviour
- Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely
- Teamwork - Considerate & s

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