Job Title: Housing Options / Homelessness Officer
Location: Hybrid - 2 days per week at Redditch Town Hall, 3 days per week remote
Contract: Fixed-term, 3 months (starting January)
Hours: Full-time, 37 hours per week, Monday to Friday
Salary: £24 per hour PAYE (£30.21 per hour via umbrella, approx. £46,176 annual equivalent)
Job Description:
We are seeking an experienced Housing Options / Homelessness Officer to deliver high-quality homelessness and housing solutions and advice services. The role focuses on providing customer-centric support while upholding the principles of equality, diversity, and respect for individual circumstances.
Key Responsibilities & Requirements:
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Provide expert advice and support on homelessness and housing options.
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Demonstrate in-depth knowledge of housing legislation and case management.
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Make informed, analytical decisions in a fast-paced environment.
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Communicate effectively and work constructively as part of a team.
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Prioritize customer care and respect for diverse individual needs.
Ideal Candidate:
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Proven experience in homelessness or housing options.
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Strong analytical, problem-solving, and decision-making abilities.
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Excellent communication and teamwork skills