Position: Transport & Admin Co-Ordinator

* Salary: £25,000 - £28,000 per annum

* Location: Broxbourne, Herts

* Contract Type: Permanent / Monday to Friday 09:00 - 17:30, hours may vary

Our Client:

Our client is a unique organisation which provides a wide range of humanistic and caring services for children and young people experiencing family and community exclusion who are often either on the edge of care or looked after. Their services include Secure Transport, Wellbeing, 24 Hour Care Services, Residential Children's Home, 24 Hour Hospital Watch. They are based in a beautiful country setting and were awarded The Sunday Times Best Places To Work 2025.

Job Role:

Within this role you will be responsible for providing Transportation services to vulnerable children and work closely with Local Authorities to ensure that all children are provided with the experience they deserve. They are looking for an Transport & Admin Co-Ordinator to support the team, where your main purpose of the role is to assist in the execution and direction of all Transportation matters and the upkeep of HR and compliance.

Job Duties & Responsibilities:

Your duties and responsibilities will be split predominantly between the Transport and the HR Department.

With regard to the Transport Department, you will be required to:

Transport Operations Management

Oversee transport requests from start to finish (initial contact, quote, authorisation, planning, briefing of team, and final reporting to the Local Authority).

Keep all transport details tracked and updated to ensure targets are achieved.

Liaise with EDT (Out of Hours team) to ensure they are informed of any changes in relation to availability or processes.

Provide occasional on-call support during evenings and weekends in the absence of the Transport Manager, with additional remuneration provided.

Fleet & Vehicle Management

Ensure all vehicles are safe and meet legal requirements.

Manage vehicle maintenance and services across all fleet vehicles in all departments.

Coordinate or carry out vehicle movements for services, MOTs, and repair appointments as required.

Driver Performance & Compliance

Complete monthly driving analysis reports and provide each driver with a personal scorecard.

Communicate with drivers where concerns have been identified.

Assist in accident checks and reporting, including liaising with insurers and managing claims.

Oversee, monitor and complete all driving-based assessments for any staff requiring vehicle use. This involves 6 monthly DVLA licence checks and completing driving assessments with all newly employed staff members.

Scheduling & Resource Planning

Ensure the transport rota is maintained and completed monthly using the WhenIWork platform.

Technology & Systems Management

Be responsible for all Transport Department technology (office displays, team phones/tablets, and transport app).

Manage the vehicle telematics system (Teletrac Navman Director), including vehicle tracking and driver key codes.

Make amendments to Excel and Google Sheets using formulas where required.

General Responsibilities

Complete any reasonable and lawful instruction related to work as directed by an authorised person

With regard to the HR Department, you will be required to:

Recruitment and Selection

Manage the end-to-end recruitment process, including job descriptions, advertising, interviewing, and onboarding.

Ensuring all preemployment checks are completed and compliant, including the ordering and verification of enhanced DBS certificates.

Compliance and Policy

Maintaining accurate and up-to-date employee records and documentation.

Managing HR-related paperwork and reporting requirements.

Ensuring the organisation complies with safeguarding policies and procedures.

Training and Development

Maintaining and tracking the staff training matrix, ensuring all staff are up to date with relevant training.

Ensuring staff have access to necessary training and resources.

HR Administration

Managing the administration of personnel records and documentation.

Maintaining employee data on the HR system - Sage HR.

Requirement & Skills:

GCSE in Maths and English

Full UK Driving Licence

Participate in compulsory training when required to attend

Maintain confidentiality at all times, in accordance with agreed policy

You must be able to commute to the head office in Broxbourne, Hertfordshire

Excellent interpersonal and communication skills

Excellent IT literacy, particularly Excel and Google Sheets

Effectively communicate with colleagues and external stakeholders at all levels

Ideally, someone with experience of working within a Transport based office role

A passion for working for a unique organisation that supports children and young people experiencing exclusion who are often on the edge of care or being looked after by Local Authorities

Benefits:

Spacious offices set in a beautiful country setting with onsite parking

Team building and exciting team events

Referral programme

Company pension

Health and wellbeing programmes including yoga classes and swimming pool use

Welfare checks

Reflective practice groups

Annual leave: 22.5 days plus bank holidays, and one additional day off for your birthday

*Due to the nature of the business, an enhanced DBS certificate will be required and references.

Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 working days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website