Receptionist

Connections is thrilled to be working in partnership with a leading property developer in South Gyle.

We are seeking a Front of House Receptionist to provide exceptional support to tenants in a recently refurbished, multi-tenanted building.

As part of the reception team, you'll be the face of our client's establishment, ensuring every guest enjoys a seamless experience from start to finish.

Your responsibilities will include:

• Delivering a first-class customer experience to all, while adhering to all aspects of front-of-house admin policies and procedures.
• Establishing relationships, staying informed of tenant needs, and implementing improvements.
• Supporting events and promoting community initiatives.
• Working with local partners to secure discounts and activity listings to enhance tenant service.
• Providing tours, remaining knowledgeable about the workspace, building, and location for potential tenants.
• Ensuring the safety of all contractors, tenants, and visitors, maintaining the highest levels of compliance with Health and Safety and Statutory Legislation.
• Reporting faults and incidents through the facilities management helpdesk until resolution.