HMP Visitor Centre Manager
Liverpool
£38,000 per annum
Monday to Friday, 9:00am - 5:00pm
Temporary position for a minimum of 3 months with a view to go permanent.

About the Role
We are seeking an experienced and motivated Visitor Centre Manager to lead the day-to-day operation of a busy prison visitor centre in Liverpool. This is a key management role, ensuring a safe, welcoming and well-organised service for visitors while maintaining strong working relationships with staff, partners and external agencies.

Key Responsibilities

Line management of visitor centre staff, including supervision, support and performance management

Managing staff rotas to ensure effective cover and smooth daily operations

Overseeing the day-to-day running of the visitor centre, ensuring high standards of service delivery

Liaising professionally and effectively with external agencies, prison staff, partners and stakeholders

Ensuring policies, procedures and safeguarding requirements are followed at all times

Handling operational issues and resolving challenges calmly and effectively

About You

Proven people management experience, with the ability to lead and motivate a team

Strong experience in rota management and operational planning

Confident in liaising with external agencies and building positive working relationships

Excellent organisational, communication and problem-solving skills

Ability to work in a sensitive and regulated environment with professionalism and discretion

What We Offer

A stable, full-time role with a healthy work-life balance

Competitive salary

The opportunity to make a meaningful impact within a community-focused service
​​​​​​​On-going training and development How to Apply
To apply, please submit your CV and a covering letter outlining your suitability for the role