Company Description Baxterstorey are looking for Hospitality Assistant to join the team at one of our Welwyn garden based sites- This is a maternity cover role lasting 9 months.
As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and Weddings.
As a Hospitality Assistant you will receive the following industry leading benefits:
- Up to 20 days annual leave (dependant on job role)+ bank holidays
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venue
- Cycle to work scheme
- Your birthday off to celebrate in style
Job Description The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
Job Type: Full Time 37.5h
Salary: £12.60 hourly + overtime
Monday to Friday
Responsibilities:
- Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Clean and polish all cutlery and glasses/crockery for the next event
- Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
- To work on licenced bars serving alcoholic beverages
- To be able to use coffee machines
- Assist with the ordering and deliveries as required
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
- Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
Qualifications - Excellent product knowledge (food/beverage)
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
