Develop customer base by introducing all Eva-Last products and brands through decking and thatching contractors, general contractors, building contractors, homeowners, specifiers, Architects, designers, property managers, multi-family builders, Lodges, resorts, dealers, and renovators.
Follow-up with customers to advance them through the sales process.
Research and prospect for potential new customers.
Develop an in-depth understanding of the Eva-last products and systems (technical and application).
Actively make appointments and ensure customer engagements.
Utilize specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
Accurately quantify materials and generate sales quotations timeously.
Actively engages in SOLELY selling Eva-last building products and services.
Provides material take offs, estimates and pricing for various requirements and building projects (e.g., decks, balustrades, pergolas, cladding, TIER Flooring and structures).
Handle incoming phone calls, e-mails from customers, and provides requested information quickly and efficiently.
Investigate customer complaints or concerns.
Attend induction and training as required by Eva-last.
Respond promptly to all leads.
Properly qualify and convert into viable opportunities.
Stay abreast of all technical data pertaining to industry products, material, and equipment.
Attend relevant trade shows, meetings, seminars, and conferences as required.
Foster an environment of open communication.
Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
Provide weekly feedback report and activity list to in-country Dealer.
