The Role:

Reporting to the Internal Sales Manager, you will be responsible for the day-to-day co-ordination of customer accounts, ensuring that our customers receive a high quality of service at all times.

Key Accountabilities:

• Liaising with internal departments to ensure customer vehicles are converted in line with customer expectations.
• Liaising with sub-contractors, vehicle manufacturers, dealerships and the end user throughout the conversion process.
• Liaising with logistics firms to ensure all vehicles are delivered in line with customer expectations.
• Use of Smartsheet and Excel to record data.
• Use of Sage X3 for sales order processing.
• Maintain all reporting forms to ensure customers are fully informed on the progress of their vehicles and are aware of any issues/changes.

The successful candidate will possess the following skills:

• Effective communication skills.
• Strong organisational skills.
• The ability to work in a fast-paced environment.
• Proven experience in a customer focused environment.
• Excellent attention to detail and accuracy.
• The ability to prioritise your workload.