Store Supervisor - Windsor (SL4)

Shifts between 9am - 6pm, Monday to Sunday (Including one weekend day each week) - 40 hours a week, 5 out of 7 days.

£32,000 per annum

About You

I am hiring for an experienced Store Supervisor to join my clients team in a flexible full-time role. As a key member of the store leadership group, you’ll bring exceptional customer service, lead by example, and help create a positive, welcoming environment for both customers and colleagues. You’ll support the running of the store, motivate the team, and contribute to delivering an outstanding in-store experience.

Your Day-to-Day Will Include

Sales & Customer Experience

• Providing a friendly, personalised shopping experience where every customer feels welcomed and valued.
• Leading by example to drive sales and support team members in achieving store targets.
• Offering confident product knowledge and ensuring customers receive helpful, informed service.
• Handling queries and resolving complaints with professionalism, empathy, and a solution-focused attitude.

Team Leadership & Development

• Supporting store management in achieving sales, service, and operational goals.
• Helping train, coach, and develop new team members.
• Motivating colleagues to deliver excellent customer service and work confidently and proactively.
• Acting as Duty Manager when required, ensuring smooth daily operations and effective communication.

Store Operations & Visual Merchandising

• Maintaining high standards of store presentation, cleanliness, and visual merchandising.
• Overseeing stock replenishment, deliveries, and inventory control.
• Supporting till operations, including refunds and end-of-day procedures.
• Ensuring fitting rooms and customer areas remain tidy, organised, and fully operational.
• Contributing to any company initiatives aimed at improving operational efficiency or enhancing customer experience.

What You’ll Bring

• Previous supervisory or leadership experience in a fast-paced retail environment.
• Strong communication, organisation, and people-management skills.
• Confidence in leading a team and supporting store operations.
• A positive, proactive approach and the ability to stay calm and professional under pressure.
• A commitment to delivering great customer service and supporting team success.

If this sounds like the right next step for you, we’d love to hear from you!