Our client, a well-established name in the financial services sector, is looking for a Customer-Focused Administrator to join their Business Services team. This is an exciting opportunity for someone with a keen eye for detail, excellent organisational skills, and a commitment to delivering first-class service.
Initially 3 month contract
Hybrid working
This varied and fast-paced role involves direct interaction with internal departments and external stakeholders. The successful candidate will play a key part in supporting lease and hire purchase administration, managing queries, and ensuring smooth daily operations.
Key Responsibilities:
Accurately calculate early settlement requests
Respond to queries in the Business Services inbox (e.g., financial changes, ad-hoc invoices)
Administer end-of-lease and hire purchase processes
Support risk-related admin tasks using the Lease Administration System
Run daily invoice checks and resolve any discrepancies
Manage and update HPI queues and vehicle records
Handle the registration and release of Charges at Companies House
Investigate and correct discrepancies in agreements
Reconcile and process payments for maintenance, VAT, and secondary rentals to third parties
Take ownership of specific processes and suggest improvements
Liaise with internal teams (e.g., Customer Services) on title clearance and documentation
Train new team members following completion of probation and training plan
Additional Duties:
Greet visitors and direct them to the appropriate department
Assist apprentices with daily administrative tasks such as post handling, scanning, and archiving
Provide general administrative support as needed
Person / Experience Required:
Previous experience in a customer-facing or administrative role (financial services experience a plus)
Strong verbal and written communication skills
Excellent interpersonal skills and a collaborative approach
Proficiency in Microsoft Office, particularly Outlook, Excel, and Word
Highly organised with the ability to prioritise workloads
Excellent attention to detail and time management
Problem-solving mindset and methodical approach
Self-motivated and able to work independently
Positive, adaptable, and proactive attitude
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
