Senior Account Executive

Job Title:             Senior Account Executive
Location:             New Milton
Division:              Insurance
Contract Type:   Permanent
Hours:                 35 hours per week-Monday to Friday 

Our client based in New Milton is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management, resident management and right to manage companies. As a Senior Account Executive, you will be responsible for:

• Providing customer centric insurance products for the client’s clients
• Ensuring all enquiries dealt with in a professional and timely manner
• Ensuring compliance with FCA requirements

Main Responsibilities:

• Day to day management of a portfolio of commercial.
• Liaising with clients, brokers, and insurers in the administration of contracts of insurance.
• Preparing and issuing new business & renewal terms and quotations.
• Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
• Ensuring stakeholders are regularly engaged and updated with claims information.
• Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner
• Provide a superior service to all internal and external customers.
• Support the companies strategic and operational goals.

Skills and Experience:

• Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or above GCSE passes (or equivalent) including English and Maths
• Significant experience of working within a property insurance operation either for an insurance company or broker
• Extensive knowledge of property insurance (commercial and consumer)
• Extensive customer service experience
• Experienced in the use of Microsoft applications
• Excellent communication skills, both verbal and written
• Comprehensive knowledge of FCA obligations relevant to insurance provision
• People management experience
• Adaptable and able to work under pressure and to tight timelines.

The benefits of working for the company include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, they also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

For more information on vacancy, please contact Jon at Mploy Staffing Solutions on 01202 478278 or e-mail your CV to [email protected]