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DATE ADDED: Sat 18/01/2020

Senior Client Service Representative

St Peter Port, UK


JOB TYPE: Permanent, FullTime

SALARY: Competitive

About The Role:

The candidate is expected to operate under general supervision as part of the Client Due Diligence “CDD” team.

The role is specifically to work on a CDD project to undertake a review on all investors on our existing Private Equity and Traditional books of business to ensure they meet the current regulatory standards following an update to the Guernsey regulator’s Handbook in 2019.

An in-depth knowledge of CDD and Guernsey regulatory requirements would be beneficial.

The candidate will be responsible for the review and oversight of work completed for the project in an outsourced location. They will be required to assist in the management of the project and to provide leadership and guidance to the partners in the outsourced team.

Demonstrates excellent analytical, consultative, communication and judgment skills.

Principal Responsibilities:

  • Review stage of the investor reviews being undertaken by the processing team.

  • Following all checklists accurately, ensuring the identification and verification of all investors in accordance with Guernsey regulations

  • Sharing knowledge and expertise, efficiently and professionally

  • Ensuring that all investor correspondence is accurate, reviewed then sent out in timely and professional manner

Skills/Experience/Knowlegde Required:

Accurate with attention to detail

Excellent Communication skill both written and verbal – essential for client servicing

Adherence to standards and procedures

Compliance / Regulatory monitoring / CDD / AML knowledge

Problem solving

Promotion of best practices

Able to work on own initiative

Professional Qualifications:

  • ICA Cert./Dip. in Compliance / AML desirable

Core Competencies:

  • Client Focussed - Excellence in Execution - Effective Communication – Personal Courage – NT Savvy – Innovative - Diversity, Inclusion & Respect

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today.