Title: Cloud & Storage Engineer
Reports to: Vice President of Engineering
Description: Cloud & Storage Engineer is responsible for the design, build, maintenance and troubleshooting of both public and private cloud infrastructure and related systems. This position has a strong focus on the storage side of the cloud compute infrastructure. As a member of the engineering team, you will collaborate with other highly skilled technical staff who are responsible for engineering of the cloud compute, storage, backup and OS / application layers of overall product stack and internal systems. This hands-on technical role will require daily interaction with cloud compute platforms and their related systems.
Design, implement and maintain SAN and NAS storage appliances / solutions for use by cloud and other compute infrastructure.
Plan, execute and assist with ongoing cloud platform migrations with legacy cloud platforms
Maintain a strong understanding of emerging hardware and software technologies and their corresponding value to business strategy and product offering. Stay up-to-date on the latest hosting / cloud service provider architecture / design methodologies, marketing and technology trends in the hosting and cloud services space.
Assist with the build effort on new public / private / hybrid cloud compute and storage infrastructure from proof of concept through production launch and ongoing maintenance.
Lead and provide ongoing administration, maintenance and problem resolution of existing SAN / NAS storage infrastructure and related software.
Lead, develop and maintain effective real-time monitoring systems to ensure proactive responses to server / storage events and maintain uptime standards according to published SLA's
Troubleshoot and resolve escalations from the teams support departments within defined OLA's and processes
Collect and publish effective KPI's and metrics on real-time and historical monitoring data points. Use data points to provide effective capacity planning and forecasting of future capital spend.
Effectively collaborate with the development, devops, technical support, provisioning, implementation and sales teams to accomplish cross-departmental projects and tasks.
Create and maintain strong vendor relationships. Negotiate cost effective contracts and renewals as needed.
Expert level experience with VMware vCenter, vSphere and vCloud Director
Expert level experience working with enterprise class SAN / NAS infrastructure from Nimble, EMC, NetApp and Dell.
Proven experience working with compute platforms from Cisco UCS and Dell
Proven experience with Microsoft server OS, Microsoft active directory, CentOS / RHEL and Ubuntu OS in enterprise-class / carrier-class computing environments
Knowledge of cloud platform orchestration layer tools and automation tools such as Ansible, Puppet, Chef, CloudBolt and OpenStack.
Knowledge of software designed data centers (SDDC) methodologies and best practices
A passionate attention to detail
Ability to multitask in a fast paced, high tech environment
Strong organizational skills
Strong oral and written communications skills.
Ability to write and publish effective end-user technical documentation.
BS/BA degree coupled with at least two years' relative work experience or the equivalent.
Certifications in Cisco, VMware, NetApp, Nimble, Amazon AWS, Microsoft Azure technologies a huge plus!
Flexibility to be available during non-business hours for projects, maintenance and non-planned emergency events.
Able to commute to the office 5 days a week. Limited work from home options
Ability to lift 70 pounds
United States citizen or legal to work in the US
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