An established engineering and technical services company in Solihull is seeking an Technical Sales Administrator to join their busy office team. You'll play a key role supporting sales operations, technical support, and procurement functions, helping to maintain quality standards and drive customer satisfaction. This is a great opportunity for someone with a technical or engineering background looking to develop their career in a dynamic environment.

Benefits:

Salary: Up to £29,000 per annum
29 Days Holiday (Inclusive of Bank Holidays)
Full-time, Permanent position
Fully office based
Hours: Monday to Thursday 08:30-17:00, Friday 08:30-15:45
45-minute lunch break
Auto pension enrolment scheme
Location: Solihull

Role & Responsibilities:

Maintain ISO9001:2015 Quality Control Procedures and ensure compliance with health & safety and customer standards
Manage and respond to customer compliance requests efficiently
Use software packages (SAGE, Quotewerks) to handle stock control, procurement, and inventory management activities
Handle customer enquiries and liaise directly with customers and suppliers to support sales and operations
Conduct site visits as required to support customer relations and technical service delivery
Prepare quotations and provide sales support including sales analysis and reporting
Carry out general administration tasks related to operations and sales support

Required Skills & Experience:

Experience in sales support, operations, or procurement environment
Strong communication skills; confident in engaging with clients face-to-face and over the phone
Proactive, self-starter with good initiative and problem-solving skills
Technical or engineering support background preferred
Proficient in MS Word, Excel, Outlook; experience with SAGE advantageous
Ability to understand and interpret CAD drawings and technical materials
Full driving licence for travel to customer sites

If you are interested in this opportunity, please apply now!

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