Senior Support Worker / Team Leader - Supported Living & Residential Services

Location: Southampton, UK

Salary: £32,058 - £32,760 per annum + sleep-in pay (where applicable) (based on 45hrs per week)

Job type: Permanent, full-time

Sponsorship: This employer is unable to provide sponsorship for VISA

About the role:

A well-established adult and children care provider is seeking dedicated and compassionate Senior Support Workers / Team Leaders to join their supported living and residential care services across the Southampton area. The services provide specialist care for adults or children with learning disabilities, mental health disorders, complex needs and/or challenging behaviour.

As a Senior Support Worker/Team Leader, you will play an essential role in delivering high-quality care and promoting independence, dignity, and wellbeing. Your day-to-day responsibilities will vary depending on the needs of the individuals, but always with the shared aim of enabling them to live as independently and meaningfully as possible. This role includes a combination of day shifts, long shifts, and may involve sleep-in duties, depending on the home's needs.

Key responsibilities:

* Work collaboratively with your team to create a warm, safe, and caring environment

* Provide personal care and support tailored to each individual's needs

* Promote life skills such as shopping, cooking, and cleaning

* Support residents with meaningful activities and community integration

* Assist in developing and implementing individualised care plans

* Record and maintain documentation in line with CQC and organisational standards

* Remain up to date with policies, safeguarding practices, and relevant care legislation

* Support individuals with emotional, mental health, or behavioural challenges in a professional and empathetic manner

Requirements:

* Right to work in the UK

* Willingness to undertake personal care and manage challenging behaviour

* Flexibility to work weekends, long shifts, and sleep-ins where required

* Willing to complete pre-employment checks including Enhanced DBS

* Minimum 6 months of relevant UK-based care experience at a senior level

* NVQ Level 3 in Health or Social Care or willingness to work towards obtaining it

* Experience supporting adults or children with complex needs or behaviours that challenge

* Computer literate

Benefits:

* Salary up to £32,760 per annum

* Additional sleep-in pay (where applicable)

* 30 days annual leave

* Thorough onboarding and induction programme

* Ongoing training and career development opportunities

* Progression pathways to Team Leader roles and beyond

* Friendly and supportive team environment

* Company pension scheme

* Free on-site parking

* Casual dress policy

* Employee referral programme

* Regular line manager check-ins

How to apply:

If you are an experienced Senior Support Worker who is passionate about making a positive difference in people's lives, we welcome your application. Submit your CV, and we'll be in touch to discuss the next steps