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DATE ADDED: Thu 01/11/2018

Customer Advisor

Fife, UK

JOB TYPE: Temporary

SALARY: £8.79/hour

Customer Advisors £8.79 per hour Full time (35 hours) Based in Dunfermline Shift pattern: Monday-Sunday between 08:00-20:00 including weekends (1 full weekend off in every 3 weeks) We are working with one of the UK's leading financial services provider to supply experienced Customer Service Advisors on a 12 month temporary contract. This is an exciting long term opportunity where you can use you customer service skills to support customers with their everyday banking needs. Proposed start date is 16th November 2018 so applicants should be available to start then. You will be working on an inbound basis taking calls from customers in the current account and fraud department. Duties will include: - Taking high volume calls - Supporting with account queries - Supporting with payment queries - Handling customer complaints - Providing excellent customer service - Ensuring calls are handled professionally and efficiently - Working with in-house IT systems to log calls and update accounts No previous contact centre experience is required for this role as full training will be provided. We are looking for people who are: - Confident in their approach - Have excellent communication skills - Have an excellent telephone manner - Confident IT user - Who are customer orientated - Who are versatile and resilient and can operate in a fast paced environment Applicants MUST be able to attend training for 5 weeks with no holidays during this time and be able to pass a credit check. If you feel you have the personality and customer service skills required for this role, please email your CV to (url removed)
Role: Customer Advisor
Job Type: Temporary
Location: Fife,

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