Asset and Compliance Administrative Officer

Location: Lyndhurst (Hybrid/Worksmart Policy)

Salary: £35,646 per annum, pro rata (£18.48/hour)

Contract: Temporary to start ASAP until 31st December 2026

Hours: Full-time

The Role

We are looking for a detail-oriented professional to provide vital administrative and technical support to Housing Maintenance and Compliance teams. This is a high-impact role ensuring housing assets remain safe and compliant with statutory regulations.

Key Responsibilities

* Compliance Support: Assist in managing cyclical servicing and statutory inspection regimes.

* Data Management: Maintain accurate records for service contracts, health and safety files, and contractor performance.

* Complaint Handling: Support the service by gathering evidence, creating timelines, and drafting responses to customer queries.

* Flexible Operations: Support the Customer Service and Operational Planning teams with telephone, web, and email contact as required.

* Reporting: Help develop and produce regular assurance reports for statutory compliance.

What You'll Need

* Experience: At least 3 years in a busy office environment, ideally within building maintenance or social housing.

* Education: BTEC National Diploma in Business Studies or NVQ Level 3 equivalent.

* Technical Skills: Excellent ICT skills (Microsoft Office) and a basic understanding of building construction or asbestos/CDM legislation.

* Soft Skills: Strong interpersonal skills for dealing with tenants, contractors, and internal staff.

Requirements

* An enhanced DBS check is required for this position.

To be considered for this position click “apply” and submit a copy of your up-to-date CV