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Date Added: Wed 21/09/2022

Customer Support Administrator

Southampton, SO151GX, UK
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Company: TWENTYFOUR RECRUITMENT LTD

Job Type: Permanent, FullTime

Salary: £18000 - £26000/annum

A new and exciting opportunity has arisen for a Customer Support Administrator to join a successful Fintech company based in Southampton. This role will develop over time and is ideal for a candidate who wishes to build their career within a fast growing organistaion.

Key Duties:

* Take responsibility for the servicing email inbox within pre-defined timescales

* Deal with customer queries or send queries to the correct collections account manager

* Liaise with Debt Management, IVA and other third-party organisations

* Organise and distribute daily reports to the management team

* Record and respond to post

* Ad-Hoc administration requests

* Respond and manage customers using "live chat" on the website

Key Skills:

* High level of ownership

* Great problem solving and time management skills

* Excellent written and verbal communication skills

* Computer literate

* Ability to manage workload

TwentyFour Recruitment is an equal opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.

Apply now
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