Director of Digital

Purpose of the Role

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Lead and modernise the Council's Digital, Data and ICT functions.

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Develop and implement a forward-looking technology strategy and roadmap.

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Ensure secure, reliable, and user-focused live digital services.

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Drive innovation to support better outcomes across the organisation.

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Oversee digital transformation aligned with Council priorities and service needs.

Key Responsibilities

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Deliver accessible, secure, and customer-centric ICT and digital services.

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Provide strategic oversight of all technology operations, policies, and systems.

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Lead ICT teams across strategy, architecture, business support, and service management.

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Implement effective digital governance, project delivery, and architecture principles.

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Develop and monitor annual service plans and operating budgets.

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Set and track KPIs and a standard service catalogue for digital, data and technology.

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Manage key contracts and external providers.

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Advise senior leaders and elected members on digital and ICT matters.

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Ensure user-centric design and timely, cost-effective technology deployment.

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Stay abreast of digital, data, and ICT developments across public and private sectors.

Essential Experience

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Senior ICT leadership in a large, complex, and politically aware organisation.

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Designing and implementing ICT systems in strategic, service-focused environments.

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Leading large-scale change, transformation, and multi-disciplinary teams.

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Business planning, performance frameworks, and managing significant budgets.

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Stakeholder engagement across public, private, and third sectors.

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Strategic use of ICT to drive efficiency and service improvement.

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Leading service delivery aligned to operational and organisational priorities.

Qualifications

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Degree or equivalent recognised ICT qualification, or significant relevant experience.

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Evidence of ongoing professional and personal development.

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Leadership and/or management qualifications are desirable