Logistics Coordinator

Farnham

£25,000 - £28,000

We’re looking for a proactive Logistics Coordinator to join a fast paced, collaborative team. At its heart, this role is about creating seamless delivery experiences, making sure every order arrives on time, every detail is spot on, and every customer feels informed and valued.

You’ll be the vital link between the workshop, warehouse, drivers, and customer service teams keeping everything moving efficiently and stepping in to resolve challenges before they become problems.

You’ll be part of a supportive, team focused environment where your work genuinely makes a difference. Every delivery you coordinate contributes to a smooth operation and a happy customer

Main responsibilities:

Plan and optimise delivery routes using our Stream system, based on workshop schedules

Coordinate customer deliveries, balancing efficiency with great service

Handle delivery rescheduling requests smoothly and professionally

Proactively review held orders and reconnect with customers to arrange delivery

Double-check next-day deliveries for accuracy across addresses, contacts, and order details

Monitor and adjust delivery routes and time slots, keeping customers informed of any changes

Manage the Deliveries inbox—ensuring all queries are handled promptly and professionally

Be the friendly voice on the phone, supporting customers with delivery enquiries

Skills:

Confident with systems and the ability to pick up new tools and software quickly

A clear communicator with great attention to detail

Highly motivated, with a “get it right first time” mindset

A natural problem solver who stays calm under pressure

Strong organisational and time management skills

Comfortable working in a structured, process-driven environment

Practical, proactive, and full of common sense

A driving license and access to a vehicle is preferred due to office location.