Company: REED
Job Type: Temporary, FullTime
Salary: £11.50 - £14.00 per hour, Inc benefits
Customer Service Advisor (Temporary) - Location: Various locations to include Camberley, Farnborough, Woking, Aldershot, Fleet
- Job Type: Temporary
We are continuously seeking enthusiastic Customer Service Advisors for temporary positions to provide exceptional service to our customers. If you’re adaptable, enjoy a dynamic work environment, and are looking to expand your customer service skills, join us for an opportunity to work with a variety of teams and projects.
Day-to-day of the role (Typical duties could include): - Engage with customers through various channels to provide information, assistance, and support.
- Accurately document customer interactions, inquiries, and feedback in clients systems.
- Resolve customer issues promptly by identifying problems, offering solutions, and following up for satisfaction.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Handle a high volume of incoming communications and prioritise tasks effectively.
- Assist customers with orders, account questions, billing issues, and other queries.
- Collaborate with team members to maintain a consistent and high-quality support experience.
Required Skills & Qualifications: - Strong communication skills with a customer-focused approach.
- Experience in customer service or a similar role is advantageous.
- Ability to work efficiently in a fast-paced environment.
- Good problem-solving skills and the ability to think on your feet.
- Familiarity with CRM systems is beneficial but not always essential.
Benefits: - Competitive hourly rate.
- Opportunity to work with diverse teams and customer bases.
- Valuable experience in a fast-paced customer service environment.
- Potential for future employment opportunities based on performance.
To apply for a temporary Customer Service Advisor role, please submit your CV and a brief cover letter explaining your interest in temporary work and your availability.
