Our client is in need of a Graduate Credit Controller to join their business in South Birmingham. It is a hybrid role paying circa £27,000 per annum. This is a great opportunity for a bright, confident and energetic individual to develop experience in finance at a world renowned organisation.

What you'll do:

• Manage a designated trade debtor ledger through effective verbal and written communication, ensuring timely cash collection against set targets.
• Utilise the FSCM system efficiently while adhering to best practice guidelines for credit control processes.
• Facilitate prompt debtor payments by taking proactive actions to address late payments and maintain positive client relationships.
• Reconcile accounts on monthly, termly, and annual bases to ensure accuracy and up-to-date records across all ledgers.
• Allocate all received payments accurately and promptly on assigned ledgers to maintain clear financial records.
• Participate in monthly reviews with regional finance leaders to highlight debt risks, concerns, and opportunities for improvement.
• Maintain accurate client details on the sales ledger, including regular updates of diary notes and account reconciliations.
• Adhere strictly to credit control best practice standards while working towards individual objectives aimed at reducing overdue debt.
• Collaborate with the Credit Control Team Manager during monthly ledger reviews to identify areas of risk or concern as well as potential improvements.
• Provide detailed information for debt reporting in preparation for executive meetings and ensure compliance with health and safety procedures.

What you bring:

• Demonstrated excellence in both verbal and written communication skills that enable you to build rapport with clients and colleagues alike.
• A clear focus on achieving cash collection targets through considerate negotiation and follow-up techniques.
• Proven track record of delivering outstanding customer service within a finance or credit control environment.
• Ability to work dependably using your own initiative while remaining responsive to team needs.
• Solution-oriented mindset paired with strong problem-solving abilities that allow you to resolve issues efficiently.
• Advanced competency in Microsoft Excel for managing data analysis, reconciliations, and reporting tasks effectively.
• Commitment to completing tasks thoroughly even if it occasionally requires working outside standard office hours.
• Previous experience in credit control within a busy organisation is desirable but not essential; a positive outlook and willingness to adapt during times of change are highly valued.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates