The Account Manager is assigned to a designated work site overseeing a group of custodians on 2nd shift to assure assignments are completed in an effective, efficient, safe, and timely manner, and overseeing all custodial activities on all shifts. Experience with the janitorial industry preferred but not required. University setting; customer service focused.
1. Facilitates and coordinates work assignments, adjusts the work schedule as required by clear and concise verbal and written work orders. Inspects and makes certain that company standards are being met.
2. Trains, instructs, and assigns work to the custodial crew, inspects work in progress and upon completion.
3. Completes and keeps reports of timekeeping, incident reports (injury and property) and maintenance records.
4. Maintains distribution and delivery of supplies and equipment to custodial staff.
5. Enforces policy and procedures.
6. Reviews and adheres to labor requirements, budgets, and all worksite specs.
7. Review and correct Quality Inspection Reports and notify Operations and Branch Managers of any performance issues.
8. Maintain good client relations. Resolve all customer issues in a timely manner.
9. Communicate hiring requirements to the Branch Recruiter/Branch Administrator.
ATALIAN Global Services, Inc. is the US division of ATALIAN Group, the independent, French, Paris-based, facilities services organization. Established in 1944, ATALIAN Group has grown to a $2.2 billion organization with a presence in 32 countries on 4 continents - Europe, North America, Asia, and Africa.
ATALIAN prides itself as not only providing multi-service and multi-technical offerings but also having a keen sense of the economic and social realities of each of the diverse countries it serves. ATALIAN leverages its global reach by offering customized offerings to its global clients while providing a local solution in each of the countries it serves.
ATLALIAN’s portfolio of services include:
• Cleaning services
• Energy management
• Airport assistance
Role: Janitorial Account Manager
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