Removals Team Leader
Location: South London
Job Type: Full-time
Salary: Competitive
Reports to: Operations Manager / Branch Manager

About the Role

We are seeking a motivated and experienced Removals Team Leader to oversee and participate in domestic and commercial removals. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a valid UK driving licence to drive company vehicles as needed.

Key Responsibilities

* Lead a team of removal operatives on residential and commercial moves

* Plan and coordinate daily jobs, ensuring efficient use of time and resources

* Safely load, transport, and unload goods with care and accuracy

* Conduct pre-move assessments and vehicle checks

* Provide high levels of customer service throughout the move process

* Ensure team members follow health and safety procedures

* Act as the main point of contact for customers on-site

* Report any incidents, delays, or damages promptly to management

* Maintain cleanliness and good order of vehicles and equipment

Requirements

* Valid UK driving licence (Category B minimum)

* Proven experience in removals or logistics, ideally in a leadership role

* Ability to lead and motivate a small team

* Excellent organisational and problem-solving skills

* Strong communication and customer service skills

* Punctual, reliable, and professional attitude

* Willingness to work flexible hours, including occasional weekends or evenings

Desirable (Not Essential)

* Category C1 or higher licence (7.5T or HGV)

* Knowledge of packing techniques or export removals

* Basic mechanical knowledge for minor vehicle checks/repairs

Please apply with your CV via the apply button