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DATE ADDED: Mon 15/10/2018

Support Analyst - Enterprise Saas - Up To £30,000

London, UK
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COMPANY: H2RECRUIT

Job Description
Support Analyst - Enterprise SaaS - up to £30,000

This global Enterprise SaaS company are looking a proven Support Analyst to join their growing UK team. You will have a general understanding of HTML, CSS, JavaScript, jQuery and customer service! Responding to and resolving support tickets!

Job Title: Support Analyst
Industry: Software, SaaS, Software as Service, Technology
Location: London
Package: £25,000 - £30,000 basic salary

The Role:
As a Support Analyst you will have a basic understanding of HTML, CSS, JavaScript, jQuery and couple this will outstanding customer service. You will be responding to and resolving support tickets in a timely manner. This Enterprise Software company solely deals with PLCs so its pivotal client support is at an extremely high standard. You will be helping clients with content changes to their websites using the web content management system.

MUST HAVES FOR THIS CLIENT SUPPORT ROLE:
- HTML, CSS, JavaScript, jQuery (basic understanding)
- Strong customer service skills
- Digital/Web experience
- Support/ticketing systems
- Strong communication skills

The Company:
This global Financial Enterprise SaaS company is growing rapidly in the UK and is looking for like-minded individuals to join the team. They offer unrivalled training programmes to get you to your best. Get in touch now for more information!


Role: Support Analyst - Enterprise SaaS - up to £30,000
Job Type:
Location: London,

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