Are you enthusiastic, resilient, and motivated wanting to make a difference in the lives of young people? Would you love the opportunity to work as a Business Support Manager?

Do you have experience within the Childrens Residential sector? Do you have experience with Onboarding, Referrals and Admin tasks? We have an INCREDIBLE Opportunity for a Business Support Manager who will work alongside the Manager of the home, helping with the behind-the-scenes tasks, ensuring all procedures are followed and everything runs smoothly.

The Childrens Residential home is a 4-bed home with children aged 8-18 with Emotional Behaviour Difficulties (EBD). The home had been established to nurture and guide the children, supporting them to develop into confident, independent and healthy young adults.

Job Title: Business Support Manager

Salary: £30,000

Location: Home Based, Essex

Hours: 40 hours per week

Contract: Permanent

You will be joining an established and experienced care team as a Business Support Manager. This role is offered on a full-time basis, Home Base working (may have to travel into the office).

About the Role

• Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.

• Preparing and distributing onboarding welcome gifts.
• Creating clear policies and employee handbooks that explain company operations.
• Crafting and sending communication with information about the company, onboarding agenda, equipment handover, dress code, parking options, perks and similar items.
• Ensuring new hires have technical assistance to properly set up their hardware/software and distribute manuals, passwords, and guidelines, as needed.

• Occasionally hosting onboarding sessions.
• Coordinating onboarding presentations and product demos.
• Auditing data and setting up employee profiles in internal HR systems; assisting with the coordination, preparation, and distribution of employee documentation.
• Aligning new employees with managers and their teams and communicating involvement procedures to all stakeholders.

• Serving as the primary point of contact for hiring managers and newly hired employees.
• Providing reporting and project updates to team lead and/or senior management.
• Prioritising and managing workload to meet critical deadlines.
• Acting as a subject matter expert and making recommendations on how to improve process efficiency.

• Ensuring compliance with all processes and maintaining a high level of confidentiality at all times.
• Challenging the status quo and proactively identifying process improvements.
• Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience

Requirements

• Experience working within the Childrens Residential sector (ESSENTIAL)
• Experience with Onboarding (ESSENTIAL)
• Experience with Admin (ESSENTIAL)
• Experience with Referrals (ESSENTIAL)

Click the 'APPLY' now and one of the Vetro team will be in touch.

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Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.